Not Being Able To Open My Passport For Mac On A Pc

Im using PC with Windows 10.After not using My passport for some time the unit stop opening or recognized by PC or Laptop. I tried everything listed by WD support, same failure still persist, even WD support wont register the case? After many attempts to submit. When I plug in my WD 'My Passport' 1TB hard drive, I can hear that a device has been connected, but when I open explorer the name's been changed to Local Disk (E:) and I can't perform ANY operation on it like open it, check properties or scan with an antivirus.

I had the same problem. When I connected to the computer I heard the noise that it was connected, but it didn't show up in disk management.

The drive was vibrating and clearly moving. I just wanted to say the following: 1) My computer has 3 USB ports. Two of which say SS, the third has a +. Not sure if it matters which USB port, but it may be.

2) I unplugged all devices (e.g., mouse, printer, drive). And shut down the computer. I re-started the computer and left plenty of time to ensure that my computer was ready to go.

3) I plugged it into a different USB port (SS), and it worked. Thanks for the help. I have have a 250 GB WD passport which I bought Two years ago.It works fine yesterday untill I formated it using my PC windows 7.I made a back-up on my PC before formatting it but Unfortunately I returned it back to my WD without knowing that It will not be recognized anymore after I reconnect it the next time.Id like to recover my file?device manager shows that it was enabled.I tried to enabled it but it was not possible coz it was causing some trouble thats why it was being enabled.pls I need help on how to enabled it or how to recover my files.thanks. 1)Unplug ALL USB devices. 2)Open Device Manager. 3)View, Show Hidden Devices.

4)Uninstall all devices under USB Controllers. 5)Uninstall all devices under Disk Drives that you know are not present. 6)Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one. 7)If you have a yellow? With unknown devices, uninstall all of the entries there as well.

Reboot pc Reconnect the USB devices and see if they're recognized properly. Download dell photo printer 720 driver for mac.

• This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. • This answer explains how to format a WD drive for use on Windows and macOS.

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• This answer explains how to erase a WD drive in Windows OS and macOS. • This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. • This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). • WD Discovery Online User Guide. • This answer explain starting macOS Time Machine backups to My Passport and External USB Drives.

• Direct Attached Storage Online User Guide and Solutions • This article explains how to safely eject a USB device from a computer. This answer explains how to format a drive in the exFAT or FAT32 file system.

This allows the drive to be used on both Windows and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This article explains how to backup and restore using the File History feature of Windows 10. WD Community It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. I'm sorry, but those 16 inches are more than enough to damage a drive. The drive is probably physically damaged. It doesn't take much of a bump to damage them. Professional data recovery is likely the only solution.

Joe Dropping included, you have several kinds of issues that arise that can cause a drive not to read. The drive itself is broken, which means you can only possibly retrieve your data through data reco. What OS are you using and does the drive show in Disk Management? Does it say anything in Disk Management down where the bars are shown like Raw? Never trust important data to just one drive intern.